Beyond Intractability: A Free Knowledge Base on More Constructive Approaches to Destructive Conflict

William Ury

The 2nd edition to this famous book goes over the authors' method (separate the people from the problem; focus on interests, not positions; invent options for mutual gain; insist on using objective criteria; BATNA; hardball) and then adds updated material at the end of the book on dealing with cultural differences, fairness issues, amoral people, tactics and power imbalances.

If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. -- Nelson Mandela

Featured Links
Organizations Making Noteworthy Contributions to Efforts to Promote More Constructive Conflict

Peace Research Institute in the Middle East

Other Resources from
Beyond Intractability

Taming Intractable Conflicts
The trick for the mediator is identifying what conflicts it pays to become involved in, how to go about it, and when. Crocker et al. explore some limitations and pitfalls for mediators and go on to suggest how they may most effectively contribute at different stages of the conflict.

Nobel Peace Prize Winners

Desmond Mpilo Tutu
Former Secretary General of the South African Council of Churches (SACC), and 1984 Nobel Peace Laureate

Beyond Intractability Version IV
Copyright © 2003-2007 The Beyond Intractability Project
Beyond Intractability is a Registered Trademark of the University of Colorado
Project Acknowledgements

The Beyond Intractability Knowledge Base Project
Guy Burgess and Heidi Burgess, Co-Directors and Editors
c/o Conflict Information Consortium (Formerly Conflict Research Consortium), University of Colorado
Campus Box 580, Boulder, CO 80309
Phone: (303) 492-1635; Fax: (303) 492-2154; Contact