Beyond Intractability: A Free Knowledge Base on More Constructive Approaches to Destructive Conflict

Setting Goals
	Sanda Kaufman explains that even the best conflict resolution processes may not work in intractable conflicts.
	Helen Chauncey explains why it is so important that NGOs have clear goals and vision as well as what she calls a "value-added" philosophy.
	Frank Blechman says, "Shoot high, not low, when setting goals."
	Tamra D'Estree emphasiszes the importance of thinking through what changes are desired from training or interventions and structuring the process so as to faciliate that change.
	Civil rights mediator Nancy Ferrell always aims to make systemic changes.
	CRS mediator Silke Hansen describes how she helps parties reframe their demands to ones that are not only attainable, but also will likely yield better outcomes for them over the long term.
	Stephen Thom describes how he persuades the parties to mediate as he does his situation assessment.
	Civil rights mediator Ozell Sutton always tried to help the parties learn how to deal with their future problems themselves.
	Civil rights mediator Dick Salem explains how you help disputants devise an acheivable agenda.
	Former Community Relations Service Mediator Nancy Ferrell describes how she dealt with potentially violent situations.
	Mediator Will Reed describes how his goal is to teach disputants how to solve their own problems in the future and to set up systems to enable them to do that which will last a long time.
	Former Community Relations Service Mediator Wallace Warfield discusses how he balances his mediation activities with justice concerns.

This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).

No man is an island entire of itself ... any man's death diminishes me because I am involved in mankind; and therefore never send to know for whom the bell tolls; it tolls for thee. -- John Donne

Featured Links
Organizations Making Noteworthy Contributions to Efforts to Promote More Constructive Conflict

Peace Research Institute in the Middle East

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Beyond Intractability

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Nobel Peace Prize Winners

Kofi Annan
Former United Nations Secretary General, and 2001 Nobel Peace Laureate

Beyond Intractability Version IV
Copyright © 2003-2007 The Beyond Intractability Project
Beyond Intractability is a Registered Trademark of the University of Colorado
Project Acknowledgements

The Beyond Intractability Knowledge Base Project
Guy Burgess and Heidi Burgess, Co-Directors and Editors
c/o Conflict Information Consortium (Formerly Conflict Research Consortium), University of Colorado
Campus Box 580, Boulder, CO 80309
Phone: (303) 492-1635; Fax: (303) 492-2154; Contact