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Introduction: Robert Stains, program director of the Public Conversations Project, talks about a a “de-centric” approach to facilitation in which the facilitator tries to stay out of the participants' conversation as much as possible. He thinks that dialogue facilitators should be nearly invisible.


This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).

De-centric Facilitation
Robert Stains
Program Director, Public Conversations Project, Watertown, Massachusetts
Interviewed by
Julian Portilla
April, 2003

A: The way that we tend to facilitate our dialogues is a lot different than many approaches to facilitation. I call it the de-centric facilitator. In most models of facilitation, certainly the way that I was trained initially as a facilitator and a therapist, I was taught that I was the hub of the wheel, and that I was in center of the room. I was making sure that the communication flowed between people, and in some ways people went through me. I think of what we do as being on the outer edge of the conversation, tending the structure that people have signed on to, and giving a little support here or there, but keeping the space between people free.

Q: Well, it sounds like instead of the conduit for the discussion that you're almost an observer. Maybe less active than the common facilitator.

A: The best compliment is when, like after we did our first Anglican dialogue, and we were evaluating it, a couple of the bishops said that the facilitation was so wonderfully effective and it was nearly invisible. So I thought that's how it should be. If we can fade into the woodwork, we are doing our job.

 
If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. -- Nelson Mandela

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